Legal
Privacy Policy
Last updated: January 1, 2025
HEMUfill (Shanghai Hemu Intelligent Technology Co., Ltd.) ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and safeguard the personal and business information you provide when you visit our website or submit an inquiry. By accessing or using our website, you acknowledge that you have read and agree to this Privacy Policy.
1. Information We Collect
When you submit an inquiry, request a quotation, or contact us through this website, we may collect the following types of information:
Information You Provide Directly
- •Full name, job title, and company name
- •Business email address and phone number
- •Country or region
- •Inquiry content, including product requirements, production capacity needs, and technical specifications
Information Collected Automatically
- •IP address, browser type, and operating system (for security and analytics purposes)
- •Pages visited, time on site, and referral source (via Google Analytics)
- •Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use your information solely for the following legitimate business purposes:
- 1Responding to your inquiry and providing technical quotations, product specifications, and solution recommendations
- 2Processing orders, coordinating production schedules, and arranging logistics
- 3Sending technical documentation or project-related updates directly relevant to your inquiry
- 4Improving website functionality and user experience
- 5Complying with applicable legal and regulatory obligations
We do not send unsolicited promotional emails. You may opt out of any follow-up communications at any time by contacting us using the details below.
3. Information Sharing and Disclosure
We do not sell, rent, or otherwise transfer your personal information to third parties, except in the following circumstances:
Service Providers
We may share necessary information with trusted service providers bound by confidentiality agreements, including our website hosting provider (Vercel), email system providers, and analytics services (Google Analytics). These providers are authorized to process information only on our behalf and for no other purpose.
Legal Requirements
We may disclose your information where required by law or where a government authority lawfully demands disclosure.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business. We will notify you in advance of any such transfer.
4. Data Security
We implement reasonable technical and administrative measures to protect your information, including HTTPS encrypted transmission, access controls, and periodic security reviews. However, no internet transmission is 100% secure. In the event of a data security incident affecting your information, we will notify you in a timely manner as required by applicable law.
5. Cookie Policy
Our website uses cookies and similar technologies to enhance your browsing experience and analyze website traffic. The cookies we use include:
| Type | Purpose |
|---|---|
| Essential Cookies | Required for core website functionality; cannot be disabled |
| Analytics Cookies (Google Analytics) | Tracks page views and user behavior to help us improve the website |
| Functional Cookies | Remembers your preferences such as language selection |
You can manage or delete cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Retention
We retain your information for the minimum period necessary to fulfil the purpose for which it was collected. Generally, inquiry records are retained for 5 years from the date of last contact to satisfy commercial record-keeping and compliance requirements. If your project does not proceed, we will delete the relevant information within a reasonable timeframe. You may request deletion of your data at any time (see Section 7).
7. Your Rights
Under applicable data protection laws (including GDPR where applicable), you have the following rights:
- Right of Access：Request a copy of the personal information we hold about you
- Right of Rectification：Request correction of inaccurate or incomplete information
- Right of Erasure：Request deletion of your personal information in certain circumstances
- Right to Restrict Processing：Request that we limit how we use your information
- Right to Data Portability：Request your information in a structured, machine-readable format
- Right to Object：Object to processing of your information based on legitimate interests
To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 business days.
8. Children's Privacy
This website is intended for B2B commercial users and is not directed at individuals under 18 years of age. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will promptly delete it.
9. International Data Transfers
Our company is headquartered in Shanghai, China. If you are located in a country with data protection laws that differ from those in China, by submitting your information you acknowledge and consent to the transfer of your information to China and its processing there. We take appropriate measures to ensure that cross-border transfers comply with applicable data protection regulations.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements. When we do, we will update the "Last updated" date at the top of this page. For material changes, we will provide notice via a website announcement or email. We encourage you to review this page periodically to stay informed.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
HEMUfill
